Just an update regarding my recent review: Lit Up got back to me about my review immediately and provided me with several options to help rectify my issue. I am extremely pleased with their customer service and I will certainly be ordering from them again!
I received my Hay Bale candle this week and I am extremely disappointed. It smells nothing like the description. Instead of earthy tones of cedarwood, vetiver, or balsam, it smells very sweet and nothing even remotely like hay.
This candle was purchased as a tribute, and I expected to receive what was described. I do like the design of the candle which definitely reflects the person it is for, but the smell leaves me feeling so very disappointed. :(
Thank you for honest review, Yvonne. We sincerely apologize that Hay Bale did not meet your expectations. While we do our best to describe the notes used in each fragrance, we also understand that scent is subjective: different people can smell the same scent differently. Please check your email so we can resolve this issue.