Payments & Shipping Policy

What payment options are available?

We accept all major credit and debit cards, PayPal, Google Pay, Apple Pay, and Shopify Pay during checkout.

When will my order ship?

Orders containing in-stock items typically ship within 3 business days. Orders including out-of-stock items may take approximately 1–2 weeks to process and ship, depending on availability of materials.

Due to recent changes in our supply chain, some materials now take longer to arrive. We appreciate your patience and understanding, and we always do our best to fulfill and ship orders as quickly as possible.

What shipping options are available?

We offer both standard and expedited shipping through USPS, FedEx, and UPS.

Orders that qualify for free shipping are typically sent via USPS Ground Advantage. For larger or heavier orders, we may use FedEx or UPS to ensure safe and efficient delivery.

When will my order arrive?

Orders shipped USPS Ground Advantage typically arrive in 2-5 days business days. Orders shipped FedEx or UPS Ground typically arrive in 1-5 business days. Expedited shipping options are also available.

How much does shipping cost?

Shipping is calculated during checkout based on the size, weight, and destination of your order. We offer free standard shipping on orders $75 or more. Expedited shipping options are also available.

Do you offer international shipping?

Yes, we offer international shipping. Shipping is calculated during checkout.

Additional questions?

Please email us: connect@litupcandleco.com